How do I refer a friend?
You may refer a friend to our referral page or at the bottom of our rewards page. To make sure you earn points, make sure you use the same email tied to your rewards account. Once you send a referral link, the referee must place an order of
I was referred by a friend, why can’t I use their referral link?
This only applies to new customers. If you have purchased with us before you do not qualify for the offer.
What happens to my points when I return items?
If your order is marked as refunded and a reward discount was used, the points used for this discount will return to your account. If you receive points for your purchase and then return it for a refund, your points will be reversed once the refund is processed, so those points will not stay in your account.
I have more questions!
If you have more questions, please refer to the ZENB Rewards tab on our FAQ page, or contact firstname.lastname@example.org.